> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quintai.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage and statements

> Your machine pool, how usage is counted across your customers, monthly statements, and how to dispute one.

A partner buys a **pool** of protected machines. Your managed customers draw from that pool. **Usage** in the console shows "Your pool and each month's closed statement, in protected machines".

## The machine pool

| Figure | Meaning |
| - | - |
| **Committed** | The protected machines in your pool |
| **Consumed, month to date** | Distinct machines active this month across all your customers. An upper bound that can lag; the re-enrolment grace is applied at month close. |
| **Burst allowance** | How far over the commitment the pool may go, as a percentage of committed |
| **Utilisation** | Consumed over committed |
| **Enforcement** | **soft** (warn) or **hard** (refuse new enrolments at the cap, a contract option) |
| **Term** | The pool's start and end |

A machine counts if it was active on any day of the month. Machine identities in exports are hashed. Until Quint activates a pool against the countersigned contract, the page shows "No active pool." rather than an estimate.

## Monthly statements

Pick a month under **Statement month**. A statement is "Closed by Quint at month end, in protected machines: the distinct machines each managed customer protected, their high-water mark and any excess over a recorded cap." Figures appear only once the month is closed; for the current month the page says nothing is billed or estimated yet.

A closed statement shows **Pool committed**, **Consumed**, **Burst used** and **Remaining**, then one row per customer: **Protected machines (distinct-active)**, **High-water machines**, **Soft cap** and **Over cap**. The rating strip shows **Band**, **Wholesale discount**, **Subtotal**, **VAT** and **Total**. Download it as **PDF** or **CSV**.

| State | Meaning |
| - | - |
| **Projected** | The month is open; no figures yet |
| **Issued** | Closed and billed |
| **Disputed** | You raised a dispute; Quint is reviewing |
| **Settled** | Quint settled the dispute |

## Dispute a statement

An **Admin** can dispute an **Issued** statement. Press **Dispute**, write what is wrong in at least 20 characters, and press **Dispute statement**. The figures stay as issued until Quint reviews. Quint decides whether the dispute window is still open; if it has closed, the console says so.

## What your customers see

Each customer sees its own slice in its dashboard: whether the workspace is metered, how many machines were active this month, its soft cap, and a warning when it is near or over the cap. A customer sees your display name and pool size, never another customer's figures.

## Next

* [Audit and sessions](https://docs.quintai.dev/partners/audit-and-sessions.md)
* [Get support](https://docs.quintai.dev/help/get-support.md)


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